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Privacy Policy

Last updated: January 15, 2024

Table of Contents

Introduction

This Privacy Policy describes how Tech Phoenix LLC ("we", "us", or "our") collects, uses, and shares your personal information when you use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Data Controller

Tech Phoenix LLC

Georgia, Tbilisi, Zedazeni Street 2,
Suite #5

Email: info@salephoenix.com

Data Collection and Use

Information We Collect
  • Personal Information: Email address, name, contact details
  • Usage Data: IP address, browser type, device information
  • Technical Data: Cookies, analytics data, log files
  • Communication Data: Customer service communications, feedback
How We Use Your Information
  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use
  • Essential Cookies: Required for the operation of our website
  • Analytics Cookies: Help us understand how you use our website
  • Functional Cookies: Enable certain convenience features
  • Marketing Cookies: Used to track visitors across websites

Third-Party Services

We may employ third-party companies and individuals for:

  • Facilitating our Service
  • Providing the Service on our behalf
  • Performing Service-related services
  • Analyzing how our Service is used

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

International Data Transfers

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located in the European Economic Area (EEA), please note that we transfer data outside of the EEA. For any such transfers, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules for transfers within our group of companies
  • Derogations for specific situations such as explicit consent

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Regular backup procedures
  • Employee training on data protection and security

Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit the processing of your data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your personal data

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing our services
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Tech Phoenix LLC
Georgia, Tbilisi, Zedazeni Street 2,
Suite #5
Email: info@salephoenix.com